Privacy Policy

 

Effective Date: September 5, 2025

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At HOPE Ave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://hopeaveorg.wixsite.com/hopeave] (the "Website"). By using our Website, you consent to the practices outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you visit or interact with our Website:

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1.1 Personal Information

Personal information is data that can be used to identify you personally. We may collect the following personal information:

• Name

• Email address

• Mailing address

• Phone number

• Donation history (if applicable)

• Any other information you provide voluntarily via contact forms, newsletter sign-ups, or event registrations

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1.2 Non-Personal Information

We may also collect non-personal information that cannot be used to identify you. This may include:

• Browser type

• IP address

• Device type and operating system

• Pages you visit on the Website

• Referring website or search term

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer service

• To send newsletters, updates, and promotional materials, if you have opted-in

• To process donations or event registrations

• To improve our Website and services based on user feedback

• To comply with legal obligations or resolve disputes

 

If you do not wish to receive marketing communications from us, you may unsubscribe at any time by clicking the "unsubscribe" link in our emails.

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3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Website. Cookies are small files stored on your device that allow us to recognize your browser and capture and remember certain information.

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You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.

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5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, sending communications, or conducting other business activities.

• Legal Compliance: We may disclose your information if required to do so by law, in response to a court order, or to comply with legal obligations.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

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6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal information.

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7. Children’s Privacy

Our Website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

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8. Your Rights and Choices

Depending on where you reside, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal information and request corrections if it is inaccurate.

• Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal obligations or ongoing business needs).

• Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.

 

If you wish to exercise any of these rights, please contact us using the information provided below.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights as outlined above, please contact us:

• Email: HopeAveOrg@gmail.com